Business Analyst - (Banking)

Bengaluru, Karnataka, India Full-time

Who are we

Payjo is the Leading AI Banking Platform that redefines how banking is done in the soon-to-be AI First World.

In a matter of just over a year since launch, we are already powering some of the top banks worldwide. We are super proud of our world-class team solving the toughest problems towards empowering society to achieve financial freedom.

The founding team brings over 25 years of experience in running several AI & Fintech companies with over $50M in revenue.

What you will be doing

  • Requirement Gathering (incl. understanding the existing process flow & clarifying application queries from client team
  • Preparation of requirements deliverables for the project Epics, User Stories, Approach Document, Functional Specification Document etc, as per the need of the project.
  • Draft Solution approach document and seek sign off from client & solution architects
  • Create a detailed conversations flow document with comprehensive flows and user experience for the proposed solution
  • Work with UI designers for wireframes, prototypes or mark-ups, as necessary
  • Create informational model (Experiences, Entities, Properties, Inputs, Values) in Knowledge Studio
  • Create response templates in Knowledge Studio & get design built for non-text components with UI designer
  • Advise the functional logic to System Integration developers
  • Creating Communication Model (Synonyms, Trigger Phrases, Tokens, Phrases & Text in the responses in activities) in Knowledge Studio
  • Simultaneously work with multiple clients and drive their business needs appropriately 
  • Participate in daily scrum calls, weekly status meetings
  • Manage Scope Control / Change Control
  • Agree with client on activity prioritization & accordingly maintain the product backlog
  • Maintain the requirements section in JIRA up-to-date with signed-off documents as well as keep the product backlog updated with the appropriate status
  • Draft Test Scenarios and review Test Cases in co-ordination with the QA team
  • Create test data and assist in UAT as required 
  • Perform User Acceptance Testing
  • Seek UAT Sign-off & ensure the product shipment as per the requirements agreed with the client.
  • Monitor Kanban boards and identify any new tickets created/updated 
  • Set-up Client demos and capture feedback
  • Contribute to product enhancements by performing market research
  • Open for travel to client side (both domestic / international) during requirement gathering and / or deployment support
  • Candidate to have experience working on Investment Banking or Wealth Management domain.



Who will be the Right fit

5+ years of Experience

Bachelor of Engineering or any relevant degree

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